Overview
Off The Grid Solution LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have.
Information We Collect
We collect information you voluntarily provide through our forms or when you contact us, including your name, phone number, email address, property location, and details about the services you are interested in (solar, AC, or windows).
We may also automatically collect limited technical information such as your IP address, browser type, and pages visited, used to operate and improve the site.
How We Use Your Information
We use your information to respond to your inquiries, provide quotes and estimates, schedule appointments and installations, and follow up about your project and related services.
We may contact you by phone, email, or text message using the contact details you provide.
SMS / Text Messaging
By providing your phone number and checking the consent box on our forms, you agree to receive calls and text messages from Off The Grid Solution at the number provided, including messages sent using automated technology. Consent is not a condition of purchase.
Message types may include quote follow-ups, appointment reminders, service updates, and, if you opt in, occasional promotions. Message frequency varies. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP. Reply HELP for help. Opting out of texts will not affect your ability to contact us by phone or email.
We do not sell, rent, or share your phone number or SMS opt-in consent with third parties or affiliates for their own marketing purposes. Opt-in consent information is never shared with third parties.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, scheduling, CRM, or messaging platforms) only as needed to provide our services, and they are required to protect your information.
We may disclose information if required by law or to protect our rights and safety.
Your Choices
You may opt out of marketing texts by replying STOP, unsubscribe from emails using the link provided, or contact us to request that we update or delete your information.
Data Security
We use reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, contact us using the phone or email listed on our Contact page.